What happens after you send it
We reply within the period published and approved in the management system, with one of three answers:
- Inside the scope — we send the scope of work and the information required next.
- Outside the scope — we say so, and where we can, we say where it should go instead.
- Needs clarification — we ask two specific questions, not a questionnaire.
Submitting this form creates no obligation on either party. It is a review of whether an engagement can be accepted responsibly — not an acceptance.
Complaints and appeals do not go through this form. Use the complaints route or the appeals route, which are handled under separate controlled workflows.
Describe the claim — not the service.
Tell us what must be relied on, who will rely on it and by what date. We will confirm the correct programme, evidence requirement and responsible entity — or tell you it is outside our scope.
